Ĭheck for, and if available, update your os Then uninstall the cc desktop app, again using the correct uninstaller per. Uninstall every cc app including preferences per If that fails, do a clean cc install carefully following each applicable step: ![]() If that fails, uninstall using the correct uninstaller from. Reset the cc desktop app by making sure it's in the foreground, then press: I'm not sure what license i currently have and why I can only use these apps on my desktop computer. I am considering upgrading my motherboard, but I'm afraid that the license is tied to my motherboard and if i try logging in on the new one, the license will no longer be there. It also shows that I have no activated devices, despite being logged in on my main desktop and being able to use and update all of Creative Cloud's apps. If i try to log into creative cloud using my laptop, it shows that i need to try or buy the apps i am trying to use. I understand that you can activate 2 devices with creative cloud, but I can only use creative cloud apps on my main desktop. On the Creative Cloud website though, it shows that i currently don't have any paid plans. ![]() ![]() ![]() On the Creative Cloud Desktop app it shows that included in my plan are all of the apps that Creative Cloud has to offer. I believe I have an institute license from the high school I used to attend, that i use for Photoshop, Premiere Pro and After Effects daily.
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